Refund / Cancellation Policy

Understanding your rights regarding subscription cancellations and refunds.

1. Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, your service will remain active until the end of the current billing cycle, after which access will be blocked.

2. Refund Eligibility

Refunds are considered on a case-by-case basis. Generally, fees paid for the current billing cycle are non-refundable. If you believe you have been billed in error, please contact our support team within 7 days of the billing date.

3. Process for Requesting a Refund

To request a refund or cancellation, please email our support team with your account details and the reason for the request. We will review your request and respond within 3-5 business days.

4. Modifications

Triage reserves the right to modify or change this policy at any time. Any updates will be effective immediately upon posting on this page.